隨著全球基礎(chǔ)設(shè)施建設(shè)的不斷發(fā)展，二手挖掘機(jī)的需求日益增長。上海挖百萬二手挖掘機(jī)憑借專業(yè)的服務(wù)和豐富的經(jīng)驗，成功幫助國內(nèi)外客戶完成多項大型采購項目。本文將分享一個真實的客戶案例，展示我們在二手挖掘機(jī)出口過程中的專業(yè)能力和客戶滿意度。

With the continuous development of global infrastructure construction, the demand for used excavators is increasing. Shanghai Wa Baiwan Used Excavators, with its professional services and extensive experience, has successfully assisted both domestic and international clients in completing major procurement projects. This article shares a real client case, showcasing our expertise and client satisfaction in the used excavator export process.

客戶背景

Client Background

我們的客戶是來自非洲的一家大型建筑公司，專注于公路和橋梁建設(shè)項目。由于項目需求，該公司急需采購一批高質(zhì)量的二手挖掘機(jī)，以滿足施工進(jìn)度要求。通過網(wǎng)絡(luò)搜索和對比，他們選擇了與上海挖百萬二手挖掘機(jī)合作。

Our client is a large construction company from Africa, specializing in road and bridge construction projects. Due to project demands, the company urgently needed to procure a batch of high-quality used excavators to meet construction deadlines. After searching and comparing online, they chose to partner with Shanghai Wa Baiwan Used Excavators.

需求分析與設(shè)備選擇

Needs Analysis and Equipment Selection

需求分析：客戶需要10臺性能良好、價格合理的二手挖掘機(jī)，要求品牌為卡特彼勒或小松，設(shè)備狀態(tài)良好，能夠立即投入使用。

Needs Analysis: The client required 10 used excavators in good condition and reasonably priced, preferring brands such as Caterpillar or Komatsu. The equipment needed to be in good working order and ready for immediate use.

設(shè)備選擇：根據(jù)客戶需求，我們迅速在庫存中篩選出符合要求的設(shè)備，并提供了詳細(xì)的設(shè)備清單和性能報告。客戶最終選擇了5臺卡特彼勒320D和5臺小松PC200-8二手挖掘機(jī)。

Equipment Selection: Based on the client's needs, we quickly filtered through our inventory to select suitable equipment and provided detailed equipment lists and performance reports. The client ultimately chose 5 used Caterpillar 320D and 5 used Komatsu PC200-8 excavators.

設(shè)備檢查與質(zhì)量控制

Equipment Inspection and Quality Control

在客戶確定設(shè)備后，我們安排了專業(yè)的技術(shù)團(tuán)隊對每臺挖掘機(jī)進(jìn)行全面檢查，包括發(fā)動機(jī)、液壓系統(tǒng)、履帶、操作系統(tǒng)等關(guān)鍵部件。所有設(shè)備均通過了嚴(yán)格的質(zhì)量檢測，確保符合客戶要求。

After the client confirmed the equipment, we arranged for a professional technical team to conduct comprehensive inspections on each excavator, including key components such as the engine, hydraulic system, tracks, and operating system. All equipment passed strict quality inspections to ensure they met the client's requirements.

出口流程與物流安排

Export Process and Logistics Arrangements

獲取出口許可：我們協(xié)助客戶準(zhǔn)備并獲取了所有必要的出口文件，包括出口許可證、商業(yè)發(fā)票、裝箱單、原產(chǎn)地證書和檢驗報告。

Obtaining Export Licenses: We assisted the client in preparing and obtaining all necessary export documents, including export licenses, commercial invoices, packing lists, certificates of origin, and inspection reports.

物流安排：根據(jù)客戶的需求，我們選擇了海運(yùn)方式，并與專業(yè)的物流公司合作，安排了設(shè)備的裝載和運(yùn)輸，確保設(shè)備安全、準(zhǔn)時到達(dá)目的地。

Logistics Arrangements: Based on the client's needs, we chose sea transportation and collaborated with a professional logistics company to arrange the loading and shipping of the equipment, ensuring safe and timely delivery to the destination.

交付與售后服務(wù)

Delivery and After-Sales Service

設(shè)備交付：所有設(shè)備順利通過了海關(guān)檢查，并按時運(yùn)抵非洲港口。客戶在驗收設(shè)備后，對設(shè)備的狀態(tài)和性能非常滿意。

Equipment Delivery: All equipment successfully passed customs inspections and arrived at the African port on time. The client was very satisfied with the condition and performance of the equipment upon inspection.

售后服務(wù)：為了保證客戶的使用體驗，我們提供了全面的售后服務(wù)，包括技術(shù)支持和設(shè)備維護(hù)建議。客戶在使用過程中，如遇到任何問題，均可隨時聯(lián)系我們獲取幫助。

After-Sales Service: To ensure the client's user experience, we provided comprehensive after-sales services, including technical support and equipment maintenance advice. The client could contact us at any time for assistance if any issues arose during use.

通過這個案例，我們展示了上海挖百萬二手挖掘機(jī)在出口流程中的專業(yè)能力和客戶至上的服務(wù)理念。如果您有二手挖掘機(jī)的采購需求，歡迎聯(lián)系我們，我們將竭誠為您提供最優(yōu)質(zhì)的服務(wù)！

This case demonstrates Shanghai Wa Baiwan Used Excavators' expertise in the export process and our customer-first service philosophy. If you have used excavator procurement needs, please contact us, and we will be happy to provide you with the best service!

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