在非洲的工程機械市場中，二手設備因其高性價比和可靠性而受到廣泛歡迎。作為一家致力于提供優質二手挖掘機的供應商，上海挖百萬幫助來自世界各地的客戶找到最適合其項目需求的設備。今天，我們將分享一個剛果客戶成功采購二手挖掘機的真實故事，展示我們的設備和服務如何幫助客戶在當地市場取得成功。

In the African construction machinery market, used equipment is widely favored for its cost-effectiveness and reliability. As a supplier committed to providing high-quality used excavators, Shanghai Wabaiwan helps clients from around the world find the equipment best suited to their project needs. Today, we share a true story of how a Congolese client successfully purchased a used excavator and how our equipment and services helped the client achieve success in the local market.

客戶背景

Client Background

這位剛果客戶是一家中小型建筑公司的負責人，主要從事剛果地區的基礎設施建設項目。由于公司最近承接了一項重要的公路建設工程，急需一臺高效耐用的二手挖掘機來應對艱難的施工環境。客戶希望在預算有限的情況下找到一臺可靠的設備，并確保設備能夠順利運抵剛果。

The Congolese client is the head of a small to medium-sized construction company mainly involved in infrastructure projects in the Congo region. Recently, the company secured an important road construction project and urgently needed an efficient and durable used excavator to handle the challenging construction environment. The client wanted to find a reliable machine within a limited budget and ensure the equipment could be safely delivered to Congo.

挑戰與需求

Challenges and Needs

與許多非洲國家一樣，剛果的施工環境充滿挑戰，包括復雜的地形和惡劣的氣候條件。客戶面臨的主要挑戰包括：

1. 設備選擇：需要一臺能夠在惡劣環境下穩定運行的挖掘機，并且維修保養成本較低。

2. 物流運輸：由于剛果的交通和基礎設施條件較為落后，客戶非常關心設備的運輸和交付問題。

3. 售后支持：客戶希望在購買設備后能夠獲得及時的技術支持和備件供應，確保設備在項目期間的持續高效運行。

Like many African countries, Congo's construction environment is challenging, with complex terrain and harsh weather conditions. The main challenges faced by the client included:

1. Equipment Selection: They needed an excavator capable of stable operation in harsh environments with low maintenance costs.

2. Logistics and Transportation: Given Congo’s underdeveloped transportation and infrastructure, the client was particularly concerned about the equipment's delivery and shipping process.

3. After-Sales Support: The client wanted to ensure timely technical support and spare parts availability after purchasing the equipment to maintain efficient operation throughout the project.

上海挖百萬的解決方案

Shanghai Wabaiwan’s Solution

1. 設備推薦與確認 / Equipment Recommendation and Confirmation

根據客戶的需求，我們為其推薦了一臺久經考驗的日立（Hitachi）ZX200二手挖掘機。該設備以其卓越的耐用性和適應性而聞名，特別適合在剛果的復雜地形和氣候條件下作業。我們為客戶提供了詳細的設備檢查報告和操作視頻，客戶對設備的整體狀況非常滿意，并決定立即采購。

Based on the client’s needs, we recommended a well-proven Hitachi ZX200 used excavator. Known for its exceptional durability and adaptability, this machine is particularly suited to the complex terrain and climatic conditions of Congo. We provided the client with a detailed equipment inspection report and operation video. Satisfied with the overall condition of the machine, the client decided to proceed with the purchase.

2. 專業的物流安排 / Professional Logistics Arrangements

上海挖百萬的物流團隊與多家國際物流公司合作，確保設備能夠順利從中國運抵剛果。我們為客戶提供了全程物流追蹤服務，并協調了設備在剛果境內的最后一公里運輸，確保設備安全到達項目現場。客戶對我們的物流服務表示非常滿意，特別是我們在運輸過程中展現出的專業性和效率。

Shanghai Wabaiwan’s logistics team worked with several international logistics companies to ensure the equipment could be smoothly shipped from China to Congo. We provided the client with full logistics tracking services and coordinated the final-mile transportation within Congo, ensuring the equipment arrived safely at the project site. The client was highly satisfied with our logistics service, particularly the professionalism and efficiency demonstrated during the transportation process.

3. 強大的售后支持 / Strong After-Sales Support

在設備交付后，我們繼續為客戶提供全面的售后支持。我們的技術團隊通過遠程指導幫助客戶完成設備的初步調試，并提供了詳細的維護建議。此外，我們還確保客戶在整個項目期間能夠及時獲得所需的備件和技術支持，以保證設備的持續高效運行。

After the equipment was delivered, we continued to provide comprehensive after-sales support to the client. Our technical team assisted the client in completing the initial commissioning of the machine through remote guidance and provided detailed maintenance advice. Additionally, we ensured that the client could receive necessary spare parts and technical support throughout the project to maintain the machine’s continuous efficient operation.

客戶反饋

Client Feedback

項目完成后，客戶對上海挖百萬的設備和服務給予了高度評價。他們表示，日立ZX200挖掘機在剛果的項目中表現出色，不僅提高了施工效率，還降低了運營成本。客戶特別感謝我們在設備選擇、物流運輸和售后支持方面提供的專業服務，并表示將繼續選擇上海挖百萬作為他們未來項目的設備供應商。

After the project was completed, the client gave high praise for Shanghai Wabaiwan’s equipment and services. They mentioned that the Hitachi ZX200 excavator performed exceptionally well in the Congo project, improving construction efficiency and reducing operating costs. The client particularly appreciated the professional service provided in equipment selection, logistics, and after-sales support and expressed their intention to continue choosing Shanghai Wabaiwan as their equipment supplier for future projects.

結語

Conclusion

剛果客戶的成功案例展示了上海挖百萬在幫助國際客戶解決二手工程機械采購和運輸難題方面的專業能力。我們不僅提供高質量的二手設備，還為客戶量身定制解決方案，確保每一位客戶都能在全球范圍內的項目中取得成功。如果您也在尋找值得信賴的二手挖掘機供應商，上海挖百萬將是您的最佳選擇。

The success story of the Congolese client demonstrates Shanghai Wabaiwan’s professional ability to help international clients overcome the challenges of purchasing and transporting used construction machinery. We not only provide high-quality used equipment but also tailor solutions to ensure every client achieves success in their global projects. If you are also looking for a reliable used excavator supplier, Shanghai Wabaiwan is your best choice.

上海挖百萬二手挖掘機
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